Privacy Policy

Last updated: March 2026

1. Who We Are

Ayola Foods Limited (“Ayola Foods”, “we”, “us”) operates ayola-foods-ke.vercel.app and the Ayola Foods restaurant at Ruhan Plaza, Kahawa Sukari, Nairobi. Contact: ayola.foods.kenya@gmail.com, 0713 280 550.

2. Information We Collect

Order information: Name, phone number, email, delivery address when you place an order.
Payment information: M-Pesa transaction details (processed by Safaricom, not stored by us).
Contact form data: Name, email, phone, and message when you reach out.
Newsletter: Email address if you subscribe to our newsletter.
Website usage: Pages visited, browser type, and device information via cookies.

3. How We Use Your Information

Process and deliver your orders
Communicate order status updates via SMS, email, or WhatsApp
Send marketing communications (only with your consent)
Improve our products and services
Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share information only with:

Delivery partners (to fulfill your order)
Payment processors (Safaricom M-Pesa)
Communication services (for SMS/email notifications)

5. Data Security

We implement reasonable security measures to protect your information. Payment processing is handled by Safaricom's secure M-Pesa platform — we never store your M-Pesa PIN or full payment details.

6. Your Rights

Under the Kenya Data Protection Act (2019), you have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Withdraw consent for marketing communications

To exercise these rights, contact ayola.foods.kenya@gmail.com.

7. Cookies

We use essential cookies to remember your cart and preferences. We do not use advertising tracking cookies.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

9. Contact

For privacy inquiries: ayola.foods.kenya@gmail.com or contact us.